Customer Resources

In this space you will find documents, files and guides for the installation and support of the Pryv.io enterprise version.

Documents

• Functional Requirement Specification: api.pryv.com/functional-specifications

  Functional specifications for the Pryv.io middleware system: the capabilities and functions that the system must be capable of performing.

• Tests Results: tests

  Result of tests suite on service-core for the latest Pryv.io version

Files

• Pryv.io configuration files: HTML

  Configuration files to install Pryv.io (requires Pryv license and docker key).

Guides

• Pryv.io platform setup guide: HTML

• Infrastructure procurement (Previously “Deployment design guide”): HTML

  This document describes how to deploy a Pryv.io platform as well as essential information to help you decide on your infrastructure and sizing needs. You will also find information about how to operate your Pryv.io platform.

• Generate SSL certificate: HTML

  This document describes how to obtain a wildcard SSL certificate for your running Pryv.io platform using Let’s Encrypt.

• Installation validation: HTML

  This document describes the steps to validate that a Pryv.io platform is up and running after deployment.

• System monitoring: HTML

  This document describes the steps to perform regular healthchecks on a running Pryv.io platform.

• System streams: HTML

  This document describes how to setup and configure your platform’s system streams.

• DNS configuration: HTML

  This document describes how to add entries in your Pryv.io associated domain DNS zone.

• Emails configuration: HTML

  This document describes how to configure the sending of Pryv.io emails for welcoming new users or resetting lost passwords.

• Audit configuration: HTML

  This document describes how to setup audit capabilities for your Pryv.io platform.

• Core migration: HTML

  This document describes how to migrate a Pryv.io core service to a different machine.

• Register migration: HTML

  This document describes how to migrate a Pryv.io register service to a different machine.

• Single-node to Cluster upgrade: HTML

  This document describes how to upgrade a Pryv.io single-node installation to a cluster one.

• (deprecated) User deletion: PDF

  This document presents a tool which allows to delete Pryv.io users. From Pryv.io 1.6, user deletion is available through the admin API

• How to backup: HTML

  This document describes how to perform a backup of your Pryv.io platform and how to restore it.

• MFA configuration: HTML

  This document describes how to enable and configure multi-factor authentication on top of the Pryv.io login.

Contact and support

You can get in touch with Pryv’s support by sending an email to support@pryv.com or filling in the form at Pryv’s Helpdesk